Past Incidents
Sep 20, 2021
Delayed ETH Withdrawals
Resolved - This incident has been resolved.
Investigating - We are currently investigating this issue.
Scheduled Maintenance: Emetexchange.com
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - You may briefly experience slower load times as we perform routine system maintenance. Please be aware that errors can occur during slow loading times.
Sep 19, 2021
Sep 18, 2021
Sep 17, 2021
Delayed Internet Computer (ICP) Withdrawals
Resolved - This incident has been resolved.
Investigating - We are currently investigating this issue.
[Japan] Quick Deposit is temporarily unavailable for open beta
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - We will be undergoing scheduled maintenance during this time.
Delayed Solana (SOL) Sending and Receiving
Resolved - This incident has been resolved.
Monitoring - A fix has been implemented and we are monitoring the results.
Investigating - We are currently investigating this issue.
Sep 16, 2021
Scheduled Maintenance: Coinbase.com
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - You may briefly experience slower load times as we perform routine system maintenance. Please be aware that errors can occur during slow loading times.
Sep 15, 2021
Credit and debit card payment methods temporarily unavailable for open beta
Resolved - This incident has been resolved.
Investigating - We are beginning technical maintenance on our systems that provide credit and debit card payment methods. Please utilize other payment methods during this time.
Sep 14, 2021
Dogecoin (DOGE) Sends and Receives Delayed
Resolved - This incident has been resolved.
Monitoring - A fix has been implemented and we are monitoring the results.
Identified - The issue has been identified and a fix is being implemented.
Investigating - We are currently investigating this issue.
Sep 13, 2021
Sep 12, 2021
Cardano Network Maintenance
Completed - The scheduled maintenance has been completed.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 11, 2021
Sep 10, 2021
Debit and credit card buys and US card withdrawals are currently delayed
Resolved - This incident has been resolved.
Update - A fix has been put in place and we are monitoring to ensure service returns to normal.
Monitoring - A fix has been implemented and we are monitoring the results.
Investigating - We are currently investigating this issue.
Sep 9, 2021
Delays in ADA Withdrawals and Deposits
Resolved - This incident has been resolved.
Identified - The issue has been identified and a fix is being implemented.
ETH and ERC-20s Sends and Receives Delayed
Resolved - This incident has been resolved.
Investigating - We are currently investigating this issue.
ETH and ERC-20s Sends and Receives Delayed
Resolved - This incident has been resolved.
Identified - The issue has been identified and a fix is being implemented.
Sep 8, 2021
BSV Withdrawals Halted
Resolved - This incident has been resolved.
Update - We are continuing to monitor for any further issues.
Monitoring - A fix has been implemented and we are monitoring the results.
Identified - Due to the 51% attack that has occurred on BSV today we are stopping all BSV trading.
Delayed Internet Computer (ICP) Withdrawals
Resolved - This incident has been resolved.
Investigating - We are currently investigating this issue.
Sep 7, 2021
Degraded performance
Resolved - This incident has been resolved.
Monitoring - A fix has been implemented and we are monitoring the results.
Investigating - Coinbase is experiencing a partial outage where some orders are failing due to high volume. Several fixes are in progress.
Delayed Internet Computer (ICP) Withdrawals
Resolved - This incident has been resolved.
Monitoring - A fix has been implemented and we are monitoring the results.
Identified - The issue has been identified and a fix is being implemented.
Update - We are continuing to investigate this issue.
Investigating - We are observing increased failure rates in card spending, as well as loading card transaction history. We are investigating the issue. Users may be able to try spends again to bypass the issue.
